Home > Trust > Staff > Roger Walterhouse

"I am the baseball rep for the Altoona Iowa Baseball league. Recently I have been researching John Deer TX Gators for purchase with an attachment for ball field finishing. Although I didn't know about your company at the time I purchased two TX Gators with Broyhill field levelers and hydraulic lifts since this is what they offered. I was contacted yesterday afternoon by our local John Deer dealership with the unfortunate news the electric over hydraulic lift is not compatible for the Gator TX. This presented a problem with being able to secure two new units for our fields. I quickly started searching google where I came upon your Infield Rascal and was extremely impressed over the multiple uses of the tool as well as the ability to remove it from the Gator with ease. Secondly I watched the YouTube video's placed on the internet from the link provided on your web page and quickly became a fan of the attachment. I contacted Roger Walterhouse yesterday evening just before your business hours closed where Roger answered many questions and took the time needed to explain the tool extensively. Never once did I hear Roger state you were closed or could I call you back during business hours. Myself as a manager can attest the people you surround your organization with, will ultimately decide the fate of your continued customer following. I wanted to write you this brief email and extend my thanks to the professionalism I was greeted with from the moment I called your number. It's the customer's choice to make the initial call to do business with any company; it's the people they are greeted with that keep them coming back. I want to thank you for great looking presentation and quote I received from Roger. It's nice to see professional result's like I'm accustom to rather than the hand written, poorly copied and faxed bids I have received from other companies. Hands down your presentation and customer skills have sold your company to me and the Altoona Baseball organization. I am looking at the misrepresentation of the Broyhill units as a positive mistake that have given our league a better optioned and universal tool. I will be presenting the bids and my recommendations to the board this week for the purchase of the Infield Rascal."

- Dharl Bagley, Altoona Iowa Baseball League

"I would like to take a few minutes of your time to share my experience with your group to acquire our new Classic 50G manure spreader. While searching the Web, I came across the ABI Web site. After looking at your spreader, I realized I had seen this in Las Vegas at the 'Cowboy Christmas' Expo last December. I was impressed with it there. I contacted Mr. Roger Walterhouse, your sales specialist and found him to be very helpful. He answered all our questions promptly and fostered further interest. I found the 360 display on your Website a most interesting and useful tool to determine the operation and construction of the spreader. I am impressed with the engineering that has been put into this tool and the way you are marketing it. I took a real close look into the competitive spreaders and I am impressed with the welded Core-10 steel you use. It also appears you have taken into consideration many of the aspects of the process of spreading manure. I particularly liked shredding the manure before spreading it. This was a big plus in our consideration. I suppose there are times you wonder how well you are doing. Well, I am very impressed! Hopefully other customers are having the same experience with your group. Please tell yours folks there they are making a difference in your company. It is getting harder to find those that do these days."

- Frank Eggett, SUNN-E-SIDE FARMS

"Roger, the TR3 has been very useful to the golf course in cart path work this spring. I used it last week to shape up and groom the beach here at Camp Branch. So I would say it's doing what we bought it for and we are very pleased with the TR3. We should be building more trail this year so maybe they can use it some there."

- Mike Driskoll, Clay County Parks, Smithville, MO

"Roger, I will have to say that you guys really out did yourself! What an amazing piece of equipment to say the least. It has done wonders to both the indoor and outdoor arenas since I have started using the Arena Rascal Pro!!! I will most certainly be looking forward to be doing business with you in the future!"

- Jacob Street, WI